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Utopy

Legal Notice

UTOPY HOSTEL SARL

27 Migron Avenue, Building E, 64200 BIARRITZ

0749198463

utopy.hostel@gmail.com

Share Capital: €1,000

Website Host

Ionos – 7 PLACE DE LA GARE 57200 SARREGUEMINES, Siret 431 303 775 00016, NIC 00016

Activity

Registration: 902170067 RCS BAYONNE

Individual Tax Identification Number: 3024613808209

General Terms and Conditions of Sale (GTC)

Use of Cookies

A cookie is a computer tool that tracks and analyzes a user’s online behavior (their internet browsing, website usage, application usage, etc.). Cookies requiring user consent are those intended to personalize advertisements and those related to social networks. You can block cookies by changing your browser settings. If you no longer wish for us to process your data, please contact us at utopy.hostel@gmail.com. If you accept them, your consent is recorded for a maximum of 13 months.

Privacy Policy

We receive, collect, and store any information you enter on our website or provide to us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information; and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. When you conduct a transaction on our website, as part of the process, we collect the personal information you give us, such as your name, address, and email address. Your personal information will be used only for the specific reasons stated above. We collect such non-personal and personal information for the following purposes:

  • To provide and operate the services;
  • To provide our users with ongoing assistance and technical support;
  • To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;
  • To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
  • To comply with any applicable laws and regulations.

Our company is hosted by Heroku.com

Heroku.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Heroku.com’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.

Secure Payment Gateways

All direct payment gateways offered by Heroku.com and used by our company adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Contact Us

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinion through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their publication on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If you no longer wish for us to process your data, please contact us at utopy.hostel@gmail.com.

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